Privacy policy

01 — Collection

Information gathering

The primary reason we collect information from you is to provide the Service and to facilitate your use of it. We may collect the following, which may include non-public personal information that can be used to identify an individual ("Personal Information").

• 01

  Account and profile

  Your name, mobile phone number, email address, mailing address and driver's licence information. Personal Information may also include documentation uploaded to your account by you or by third parties you have granted account access, such as motor vehicle records, insurance proofs and transportation worker identification credentials.

• 02

  Use of the Service

  Your Data as defined in the Terms of Service, vehicle information, information about vehicle operation such as driver performance, driving time and on or off-duty status, messages sent to third parties through the Service, and information about your use of the Service including visit duration and pages viewed.

• 03

  From your device

  Device type, hardware and software usage, and IP address.

• 04

  Location

  We may obtain and store location data by converting your IP address into a geographical location, or through your mobile device's GPS coordinates via location services.

• 05

  SMS and text messaging

  Where we use SMS to communicate with you: your phone number, the content of messages we send, the date and time they were sent, and transmission metadata such as delivery status.

02 — Sharing

How we share information

• To provide the Service

  With motor carriers with which you have an employer, contractor or other business relationship; with governmental agencies such as the Department of Transportation or FMCSA upon their request, and to facilitate transmission of your messages and reports to those agencies; and with third parties with whom we have business relationships in order to provide the Service.

• Our service providers

  With third parties who provide services to us, including analytics services that help us monitor the performance of the Service and improve it based on how it is used.

• Compliance with laws

  With law enforcement, government officials or other third parties in connection with a formal request, subpoena, court order or similar legal procedure; or where we believe in good faith that disclosure is necessary to comply with the law, prevent physical harm or financial loss, report suspected illegal activity, or investigate violations of our Terms of Use.

03 — Your choices

Opting out and making changes

• Opt out

  We respect your choices about data collection, use and sharing. Declining to share specific information may limit access to the Service. To opt out of the collection described here, contact info@pandaeld.com.

• Modify your information

  You can modify information provided to the Service, including Personal Information, through your account.

• SMS consent

  By providing your phone number you consent to receive SMS messages from Panda ELD related to our services, which may include service updates, new service offers, warnings and other information relevant to drivers and cargo companies. We use your phone number to send messages related to our services and do not share it with third parties for their marketing purposes.

• SMS opt out

  You may opt out at any time by replying STOP to any message, or by contacting us using the details on this page. To deliver messages we may share your phone number and message content with our service providers, including messaging carriers. We use SMS in compliance with applicable law, including the TCPA and the CAN-SPAM Act.

• Push notifications

  We may send push notifications about changes to the Service or to this policy. You can opt out through your device settings.

04 — Contact

Questions about this policy

• Emailinfo@pandaeld.com
• PostPanda ELD MBR, 345 Deerfield Rd, Morganville, NJ 07751
• Effective9 May 2025

Carried across from the existing policy without change of meaning. Have counsel confirm it before launch, particularly the SMS consent language and whether a state-specific rights section is needed.